– Upgrade Lumia from Windows to Windows – Microsoft Community
I do not wish to restore my phone or reflash using the recovery tool. I am happy to wait for official updates if they exist.
I am just concerned that my phone may have updated to the latest OS but did not upgrade the firmware. Hello Fadi ,. For us to troubleshoot further, please tell us what issues are you having with your micro SD memory card, your phone’s battery, and the Windows 10 Mobile build installed on your Lumia As for your concern about the history update, visit the Windows 10 update history webpage.
Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Firstly, that link you posted was for windows It doesn’t match the OS on my phone. I have found out that my phone HK variant rm should have a different fw version. I received all previous firmware updates from black through to denim OTA. The SD card issue of constant daily disconnections seems to be resolved since the latest update that removed the fm radio.
I will keep an eye on this issue. It was fine on the denim update only a few weeks earlier. I can watch a video for half an hour no problem. I have read that maybe my battery needs replacing but I am reluctant to put a new battery into the phone only for it to be damaged because of an unstable OS or other issue with my phone.
The final issue i have is the overheating of the phone randomly. Even when it is locked on standby. It could be battery related. But even on standby?? But i have noticed whether I am on WiFi or mobile data, the phone is always trying to connect. Usually it is only downloading k every minute. The other day it managed to download 2GBs while it was in standby over a 4hr period from my mobile data – I can tell you I wasn’t happy. The records show it was used by “system”.
Backups are all off or set to manual. So many issues. Just trying to work out if it is software, hardware or something simple in settings that I am overlooking. Regarding the other issues that you’ve provided, we recommend that you hard reset your phone.
Don’t forget to back up your stuff before hard resetting because this will delete the data on your device. You may also help Windows Mobile better by submitting your concerns and suggestions using the Feedback Hub app which is pre-installed on Windows 10 Mobile.
I had a look at those backup settings but I am concerned. A look at the list of apps being backed up seems much smaller than the list of actual apps installed on the phone. I will only hard reset my phone if there will be some reassurances that I will not be losing all the data from these apps. I know I can reinstall all my apps from the store but it the settings and data that I do not want to redo for each individual app.
Especially games progress. To be safe, we recommend that you contact the app developer of the games you play, and check if your game progress can be recovered from their server. Choose where you want to search below Search Search the Community.
There used to be a web page that provided this info but now it no longer exists. Any help will be appreciated. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 6. Report abuse. Details required :. Cancel Submit. Joe Men Microsoft Agent.
Hello Fadi , For us to troubleshoot further, please tell us what issues are you having with your micro SD memory card, your phone’s battery, and the Windows 10 Mobile build installed on your Lumia We hope to hear from you soon.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Joe Men’s post on September 12, Thanks for the reply Joe, Firstly, that link you posted was for windows My battery can last between mins or a few hours depending on how it feels.
Thanks, Fadi. In reply to FadiRaad’s post on September 13, Thank you for getting back with us. Feel free to post back if you need further assistance. In reply to Joe Men’s post on September 15, I have made my concerns know on this feedback hub app on multiple occasions. Unfortunately these is no responses so it does not seem to offer solutions for me. Does the backup work for all apps on the internal drive and sd card? Is there a reason for this difference?
Thanks for your responses. In reply to FadiRaad’s post on September 16, Only participating apps can be backed up via the back up settings. Feel free to post back if you have further queries. A subscription to make the most of your time.
Try one month free. This site in other languages x.
If you wish that downloading the latest USB connectivity driver of Nokia Lumia then click on downloading link given below. Search For Missing Drivers. Follow DriverHoster. About DriverHoster DriverHoster. We also provide USB drivers for various Android smartphones. Threats include any threat of suicide, violence, or harm to another.
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Was this reply helpful? And they did. Two day later in feb this year my phone updated to windows Clearly none of you have actually looked into it. Alright fair enough.
I was just trying to defend you after a flurry of downvotes for what seemed to be a reasonable post.. Thanks for defending me. But yes it is true it is up to the provider, I heard about windows 10 coming out on the lumia last year, and had to figure it out why it hadn’t come out yet. And yes optus only sells like maybe 1 type of windows phone, and it pisses me off because I have been really enjoying the nokia and windows.
Windows 10 being updated now is extremely bugy even with it not being insider program. It has its faults like email notifications don’t notify you so you have to go into the app every time to see if you have a new email. The camera app keeps exiting for some unknown reason. And more. The camera function being 20mgpixle on the windows 8. I repeat this isn’t insider program. I go by what my friend tells me to do cause he is the one that motioned the phone and I didn’t want to ruin it.
And I do know a fair bit about tech. Why would I have this app otherwise? And also it depends on both windows and your provider if windows 10 is out. Sometimes if it were out and you didn’t know it, that’s your provider that didn’t allow windows 10 to come through. And from my point of view windows 10 on the lumia came out the 20th of october last year But then again it can be at different times and dates in all time zones.
And depending on the providers you are with. And this comment is to all whom didn’t understand my comment clearly enough. Well, if what you’ve said it’s true, it’s officially carries who ensure those who do support windows phone get frustrated and move on to android or phone They suck if you have ask them to allow your phone to update.
That also means they had the update in there hands all this time but refused; that’s sad because they should support all of the devices they carry no matter how they sell. Of course the Insider programme releases are buggy, that’s kind of what we’re here for. A global network of beta testers. Your friend with the IT skillz is clearly deluded and is giving you ill-informed advice.
Well not really, her friend is just actually doesn’t want to give her too much trouble with the nature of Insider program when there is no reason for her to be on Insider. You said it was also buggy and meant for beta testing, so that’s why her IT friend told her to stay away from it.
Likely that her friend already part of Insider program if he got a Lumia The Win 10 mobile update has been far from perfect on the insider’s program, but that was to be expected. Having been in the program since almost the beginning, I’ve never lost data, even when I had to hard reset my Considering I was brave, or foolish enough to install it on my daily driver, it was extremely frustrating at times. But, MS did warn participants that losing data was possible.
That’s “Wachu” Get it right. Looks like there are no updates to the firmware or radio band. Just the OS. I’m on so sounds like I don’t need to bother?
So no need to roll back. Thanks for the clarification, I was wondering if there was new firmware as well. Good to know. Wondering the same. After running upgrade advisor last night I got the notification -thought I was dreaming.
If I install the update will I lose things like my subscribed and currently downloaded podcasts in podcast pro?
Or all my subscribed feeds in nextgen reader? Hard to say, but that data should be backed up and restores when you sign into the app after updating Yeah, I don’t backup photos either, they are all on my SD card tho. Same with music.
I’m not worried at most stuff but if U lost the stuff from those 2 apps, it would be a disaster. I have entirely too many feeds and subscriptions between them. Hopefully an app setting backup will take care of it. Yes, music too! That’s a biggie! But hopefully you can get a proper backup. Good luck! I think some youtube apps, keeps the down loads within the apps itself..
I dont get the reference Is the reference LOST on you? Wow finally But em already on There is nothing different in official or insider release preview Same firmware as WP8. The day has finally come. Thanks to everyone involved in making this a reality. Now only if Microsoft released the Windows 10 update for the flagship camera phone Lumia , or at least Windows Phone 8. Without updating these legacy flagship devices, especially ones like the with 2gb ram; there is no hope of getting many of the users of those devices back to Windows Phone after their current device dies.
Wishful thinking,won’t happen,not working well on the Lumia for most. I’m coming from a Lumia myself,like I said for most it won’t work well with great smoothness,I’m now with Lumia with no regrets, is aged device,dual core vs quad core in Lumia ,that’s why it’s one of best affordable smartphone on the planet. I also came from a , and am now on a xl. Honestly, I would just make the plunge to the xl.
The camera is just virtually just as good obviously there’s less pixels, but my didn’t take photos as clear as I would expect from a 41mp camera The pictures are just as good if not slightly better on the xl in my opinion since you can take advantage of things like adjusting the flash intensity after you already took the photo.
Same here. My wifes was light years faster then my I agree. I have a Lumia on build LOL “flagship” device SW support!!! Deal with it. Its not just about the amount of RAM Flagship device in the sense that Microsoft has not come up with any new successor that would match the camera and RAW photo support.
Android phones like the Galaxy or LG, HTC etc, come out yearly with new variants, if Microsoft did the same by putting out a Lumia , , , you can be damn sure you would not be hearing about the in Of course megapixel doesn’t mean anything but the zooming, reframing and xenon flash is something that i just couldn’t get on other lumia.
IPhone 5 is receiving iOS That phone is from And it will run like a pig. Can’t find upgrade advisor in store? What to do? Own a lumia , India. Shut up and start reading how to update. Took about an hour. Curiously, it’s not updating my apps to their W10M versions automatically. I thought it would have done so. I’m having to update them individually. Why do you say they’ll likely update the list of supported devices?
From reading the blog posts and twitter accounts, this is it. No other device models will be getting Windows 10 carrier versions of phones in that list might. Damage control. It’s already confirmed by Microsoft that the older devices won’t be upgraded. But you wouldn’t notice by looking at a fanboy site. Ain’t this just the same as the insider app, so not the official update. How do i know if my have or 1Gb ram?!?! Download and launch Aida64 from Store.
Ok, i will check.. It says up to date because you have the latest build for your phone. No further update available at this time. Does the carrier really matter for unlocked versions?? It matters because I have an unlocked version and it says that my phone is upgradeable but not yet because mobile carrier and phone manufacturer Lumia Seems like a bug with l Step 1: don’t. Step 2: it won’t be necessary if you followed step 1 correctly. Estimate size of download? Its mentioned in Microsoft official site.
Thanks for the info bro. An idiot app! The same as phone update in settings! Looks like I’ll switch from my to a while I wait for the right flagship. Sucks for the camera. Why not just use the insider preview on your until you find the right flagship? While my runs 10 fine my was buggy, it would work fine, but it just wasnt smooth as 8.
First of all the link in the article takes you to a page with white background that describes “update advisor” not “upgrade advisor”! Second tapping on the Get the App box does nothing whatsoever!!!! Lumia dual SIM on W8. You havve to go to the web page at microsoft blog and click it on the blue here link and then log in and then download. Again it did not work on the store for me as it wouldnt even show up, thats the ipdateadvisor. No offence but microsoft need to make sure all these processes work and be very clear and consise in how to do it.
This is not a smooth upgrade at all! Agreed, looks to be another botched attempt if the variances in problems others are having getting the app means anything. Fixed the guide: 1. Look at list, see your not very old phone is not supported 2. Curse MS and their failed mobile strategy 3. Throw away said phone or give it to charity 4. Buy and enjoy a new phone from the two big players and see the app gap resolve into total joy of being a valued customer and not only get the never updated app excuses or third party apps which break every other week.
Never look back. Which charity accepts Windows phones? Nexus 5x. This looks like the same thing as the insider app so what is the difference between them both???? Link to the app? I can’t find it in the store. I wonder if i get here drive still? Insider is kind off beta, there won’t be much difference in appearance. Let us know how you get on please? My Naturally, right after I posted this, it moved on. Mine just finished.
Took about an hour total. I also have the This page is for info only. I rolled back to 8. Icon said same thing. The is on the list, the Icon is not. But that doesn’t mean that the will get it today, or maybe ever since we are dealing with Verizon. My on Telecel Mexico got it today – no issues. Aren’t the ,, the same device other than carrier specific radios? My wife’s is getting the update now. Probably a Verizon thingy going on,,damn you Verizon!! TM unlock Just go to sleep man.
Too late already. Highly tempting Good thing I ended up buying an LXL. Thnk u Microsoft Let us know, is there bugs, how battery lasts and if hard reset is required. Do you actually need to get that upgrade advisor app? Had to google search the link from the phone to get the update insider I have wp8.
And then it tells me that w10m is available. BUT do you really need the upgrade advisor app first? Isn’t that what the upgrade advisor app is telling you to do anyways?
Or does it downloand and install some type of pre-upgrade update to allow the phone to actually get the upgrade? AA is just let your phone download and install update.
What did you expect? This is Microsoft we are talking about. Can’t find update advisor. I guess there is no way to know which 8. Is Microsoft is a software gaint but coming into building mobiles, its becoming least in the fellow competators.
I don’t blame employees, its mismanagement by CEO, Managers There is no such thing as the “Final Build” when it comes to W10M. This is just the build that is deemed to be good enough to be sent out to WP8. How do we find update advisor Can’t find in store. Its not update advisor,but its upgrade advisor.. Search upgrade advisor instead of update advisor in store. That’s not going to happen.
Gabe Aul pretty much confirmed this is the definitive list. Once again, Microsoft fails to deliver. The app says my phone is eligible L , but they’re still “working with my provider ATT ” to get the update.
Same but I have 4 career. Same here but I got my from a normal electronics store and not from a carrier The download link is grayed out via the link provided. Also not available via the store on my Lumia I am a Windows insider slow ring. Should I roll back to WP 8. Would it somehow affect improve phone’s performance? Tried both update and upgrade can’t find in store. If i upgrade can I attach a word document? It’s upgrade advisor not update advisor Any one updated lumia ?
I’m waiting till I get the update on my Lumia Does anyone updated lumia RM ? Got it on my Lumia , next batch of windows 10 mobile for more older device will be available soon.. And currently it doesn’t work via Insider app either? I press the Get the app button, but it doesn’t do anything!
How the hell did you guys install this? Edit: nvm, solved it. Put my browser in mobile site mode and voila. Gotta love the troubleshooting whenever Microsoft releases something. Change browser to mobile mode! Damn i still can’t find upgrade advisor. Follow above link. I followed many of the links provided with end results being “You can’t get this app. This page is for info only” WTF, why so difficult!!! Yes my browser is set to “mobile”.
Access Windows Central’s website on your phone’s browser, go to the article that explains how to upgrade, there will be a link in the article that takes you to the store page to download the app.
That no worky either but thanks anyways. Upgrade Advisor tells me yes, im eligible for Windows 10, but they are working with my phone operator and manufacturer to bring the upgrade soon, and I’ll see a notification when its ready I am getting the same thing why? Updated to windows Now i cannot see camera, many of my apps and most importantly Microsoft store. Please help. Lumia xl. Waiting on att GO phone not updating yet. Your welcome buddy.. How old is this phone? Like four and a half years?
And still getting the update. It works great on my lumia Rolled back a month ago from insider, because it is my daily driver and a lot of problems like crashes and screen refresh issues. But after this upgrade and no hard reset everything seems to run well. Fast and stable, thanks msft! Still download w10m on my l :D.
What are the next that will excluded before Redostone launch? You cannot use such thing to take decision like that. Even my phone had crappy performance without device reset. How many people really made a device reset at every update roll-outs before submitting performance and ux feedbacks?
I get on my lumia xl. Sumukh Phalle have u find the update advisor app! So was mine Will leave on it.. In data sense, wifi data looks increasing i.
Updating is in progress.. Installation has been scheduled.. Hope at morning there will be windows 10 installed. Do I need to do this if I’m on the insider route? Or am o already there? If I am not “there” do I need to role back my to get “there”? The answer was in the previous article. Waiting patiently for 10 for But feel free to put a rush to it. It’s not going to happen. I have the Lumia which I bought from Saturn in Germany so it is unlocked and there is no carrier “drama” attached to it.
When I run the Upgrade Advisor it says that my phone is eligible but they are working with my mobile operator and phone manufacturer in order for me to get my upgrade.
What mobile op since it doesn’t have any strings attached when I bought it plus I removed the sim. Anybody has any idea how to bypass this? I am an insider with the preview build Just check for update ones more The easy way to move to Windows 10 is to install the Windows Insider app.
Select slow ring. After your phone restarts, go to settings and click on updates. I’m with Lumia wp 10 build. Screen turns off when making a call so i cannot end the call unless i turn the screen back on manually.
In wp 8. On wp 10 double tap won’t wake up the phone, On wp 8. WP 10 – battery drains quicker than wp 8. Will these devices get w10m? Why is it not available on my ? Does it depend on network as well? No : crap. I see but no upgrade advisor in store. Btw, Microsoft Maps does work a treat, same maps and voice navigation is great. My Kid brother has a , and his Upgrade app is saying the phone isnt legible for upgrade If it’s the Mb model he can’t get it yet.
Is the Lumia with FW Downloading now. Kind of excited to see what’s new since i rolled back to 8. I’m on a ATT also. Still waiting for the update. Do you need phone service to get the update? I use Lumia and it is on the list. I tried to go to Store to get the Upgrade Advisot app, but I couldn’t find it. So I tried to scan the QR code above and get to the link to get the app, but when I tap on the “get app” button it says: You need Windows 10 to get this app. I have and i can’t find that app in WS.
In the same boat like others have posted. Planning on jumping on that Alcatel Idol 4 no matter what but it would be nice to get and experience the Windows 10 upgrade on the My phone XL and have wp10 insider build Is this build need update. Yep I’m suspecting that’s my issue since I can get to the page but it says “You can’t download this app. This page is for info only”, not even going to bother if that’s the case. Useless info. Sent from Windows So going forward, for my , do in stay on slow or release preview at this point?
I just did this in my lumia Which country? I just tried updating my and it says there working with my manufacturer.. Carrier approval, it’s ready, the carriers need to stop schlepping around and get on it.
Lumia updated – check! Wife’s Lumia updated – pending approval. So what’s about build who’s better? The UpdateAdvisor doesn’t show in store and there is no way I can download it. It says the page is just for info purpose. Get the app from the link in the article Sure I love the and used it for a long time despite the app gap but voice command on my phone with all fo the great MS apps and all the other apps out there make it that much better for now.
I keep my in my bag to play and I miss the interface in day to day use. Totally agree. Maps on W10M. Not missing Here one bit. This page is for information only” under the “Get the app” button. If I click the button, nothing happens. On Lumia , Three UK, using mobile browser non-desktop version. Any hints? Is it just not my time yet? Same here, another of MSs stellar rollouts, bright side is they are keeping it consent ;.
Got the same problem Even have my browser set to website preference “mobile version” Also tried changing my region to US, did not work either Aaand the inconsistencies begin once again sigh!
Go to the store on your phone, search upgrade advisor, install it and run it. You will get it for sure. Whether you’ll get win 10 is a different matter which I can’t answer as I don’t remember whether is eligible for it. Not yet it’s an older phone so they might have to go through more testing. All the operating systems it went through though, Amber, Black, Cyan and Denim.
Dat feeling when your phone is not in the list Do you need the Upgrade Advisor app to get the upgrade, or could you just keep checking your phone’s update menu? The app is like the GWX app, use the app to request the update.
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